2 Year Limited Warranty
Within 2 years of your purchase, if your light is not working properly, we will repair or replace it, at no cost to you. The limited warranty covers any defects in material or workmanship under normal use during the warranty period. Returns will be assessed on a case by case basis, and we will make sure you’re back up and running as quickly as possible.
TherapeuticRed will assess each warranty claim on a case by case basis. Resolution of warranty claims may include but are not limited to: shipment of a replacement part or parts, phone or email support to troubleshoot the product, or replacement of the product with a new or refurbished unit. The warranty is good for 2 years from the date of purchase. Any and all customer damage to light is not covered under warranty. This includes breakage/damage from dropping, misuse or tampering with/opening the light without prior authorization.
Warranty valid only to original purchaser if item purchased directly from www.TherapeuticRed.com or authorized re-seller and is non-transferable.